Frequently Asked Questions about OVO PoS. Find answers to any questions you have about subscriptions and app usage.

Yes, absolutely. This package will always remain free. Number of features will also be the same as shown currently.

No. You don't need any credit/debit card to signup. A payment method is only required when you want to upgrade to a premium package.

We offer a 30-day money-back guarantee on all subscription packages. To be eligible for a refund, you must cancel your subscription within 30 days of the date of purchase.

The 30-day money-back guarantee does not apply to renewals or upgrades of existing subscriptions. It only applies to the new subscription or upgrades.

To request a refund, please email our support team at support@ovopos.com. Please include your name, email address, and the reason for the refund request. Our support team will respond to your request within 1 business day. Refunds are processed within 5-10 business days of receipt of your request. Once the refund is processed, you will receive an email confirmation.